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ICC Israel Consumer Council

Protesters hold candles and a photo of Al Jazeera journalist Shireen Abu Akleh, who was killed while covering clashes between IDF troops and Palestinian gunmen during an IDF raid in Jenin, in Haifa on May 11, 2022. (AP Photo/Ariel Schalit)
May 23, 2022, 5:06 pm
PA refers Abu Akleh death to International Criminal Court prosecutors
Army’s top lawyer says Israel still probing death of Al Jazeera reporter but best way to resolve incident is by examining bullet; decision on criminal probe will follow IDF inquiry
By Lazar Berman
Illustrative: An El Al plane lands at Ben Gurion Airport, on October 13, 2021. (Tomer Neuberg/Flash90)
April 12, 2022, 9:51 pm
Consumer watchdog orders El Al to address numerous customer complaints
Reported grievances include inability to contact representatives and no compensation for flight changes or cancellations; airline says many incidents due to COVID restrictions
By ToI Staff
A man sorting bottles for recycling in Givat Shaul, Jerusalem, February 1, 2022. Photo by Nati Shohat/Flash90
February 6, 2022, 3:19 pm
Over 1,000 Israelis complain about stores refusing to comply with bottle deposit law
Of 1,176 complaints involving 7,792 bottles in December-January, the highest number came from Jerusalem, followed by Tel Aviv, Bnei Brak and Beit Shemesh
By Sue Surkes
United Airlines commercial jets sit at a gate at Terminal C of Newark Liberty International Airport, July 18, 2018, in Newark, New Jersey. (AP /Julio Cortez)
April 13, 2020, 5:06 pm
Israel Consumer Council launches class suit to force airlines to refund tickets
Suit accuses United Airlines, Ukraine Airlines, Aegean Airlines and Vueling Airlines of breaking Israeli law by not reimbursing passengers for flights canceled because of virus
By Sue Surkes
A woman shops for matzah at a supermarket in Jerusalem on March 31, 2020. (Yossi Zamir/Flash90/File)
April 2, 2020, 7:58 pm
Consumer council finds massive price differences in Passover products
With large price gaps between supermarkets for matzah and Passover items such as potato starch, consumers advised to compare prices, which, overall, are similar to last year’s
By Sue Surkes
Illustrative image of an El Al plane at Tel Aviv's Ben Gurion Airport on August 17, 2016. (Tomer Neuberg/Flash90)
October 19, 2017, 8:29 pm
El Al slapped with $40 m. class action lawsuit for illegal cancellation fees
Consumer Council says national airline routinely charged customers to rebook tickets in violation of Israeli aviation laws
By ToI Staff
Illustrative. A Hebrew-English keyboard. (Judah Ari Gross/Times of Israel)
December 13, 2016, 7:40 pm
Israel tries to take the sting out of typing in Hebrew
Standards Institution grapples with confusing locations of punctuation keys
By Stuart Winer
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