The Israel Consumer Council has filed a class-action lawsuit against El Al airlines, alleging the national airline illegally charged cancellation fees.
The amount on the claim is $40 million, and the Council estimates that tens of thousands of passengers have been affected by El Al’s practices, according to a Channel 2 report.
The lawsuit claims that El Al routinely charged passengers to re-book cancelled flights in violation of Israeli aviation laws.
The claimants allege the airline “failed to fulfill its duty to its passengers when it issued the airline tickets in flagrant violation of the law,” and that El Al deliberately misled customers, profiting at their expense.
Joshua Goldschmidt, CEO of the Consumer Council, told Channel 2 the group was “standing up for the rights of the many customers affected by El Al,” and would work towards reaching an “appropriate” settlement.
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The lawsuit, filed at the Lod District Court by attorneys Avner Cohen and Ido Einat of Cohen Wilchek & Co., applies to passengers who purchased tickets before July 29, 2013.
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