In her first comments since the launch of a massive recall over fears of salmonella contamination, the chair of Strauss Group Ofra Strauss has apologized for “the deep grief” the company has caused.
“[I’m] here to say on behalf of the company as clearly as possible: I apologize that we disappointed you. I’m sorry for all the heartache you’re going through because of us,” Ofra Strauss says during a press conference along with other company officials.
“We’ve never dealt with an event like this and it’s the biggest recall in Strauss’ history. We will only open the factory when we are sure that everything is safe. I am the chairman of the company and part of all the decisions over the past week. We have all been working hard throughout this week,” she adds.
The press conference comes after earlier in the day, Health Ministry Director-General Prof. Nachman Ash announced that the Strauss Group’s Elite factory in Nof Hagalil will be shuttered for three months.