Israel first responders in Turkey use real-time tech for remote victim care

Using Israeli-founded startup Carbyne’s dashboard of high-resolution incident mapping and video, rescuers communicate with United Hatzalah Israel call center and medical experts

Sharon Wrobel is a tech reporter for The Times of Israel.

United Hatzalah call center uses cloud-based dashboard developed by Israeli-founded startup Carbyne to help rescuers treat victims in Turkey earthquake, February 9, 2023. (Courtesy)
United Hatzalah call center uses cloud-based dashboard developed by Israeli-founded startup Carbyne to help rescuers treat victims in Turkey earthquake, February 9, 2023. (Courtesy)

United Hatzalah of Israel emergency responders sent to Turkey following the deadly earthquake there are using cloud-based tech developed by an Israeli-founded startup to share real-time location data, video and imagery with remote medical teams in Israel who can help advise rescuers on live-saving procedures.

United Hatzalah of Israel this week sent a relief mission to Turkey in coordination with the foreign, defense and health ministries, and an Israel Defense Forces aid delegation after a powerful 7.8 magnitude earthquake hit southern Turkey and northern Syria early Monday, toppling buildings and triggering a frantic search for survivors in the rubble. The massive earthquake killed more than 17,000 people, with the tally steadily rising.

Merging location services, live video chat, incident mapping, and other communication technologies into a single dashboard using cloud-based technology, Israeli-founded startup Carbyne provides real-time information to emergency responders and police officers entering potentially chaotic and stressful situations.

“Our volunteers in the field are using Carbyne’s systems and thus our dispatchers receive accurate data on their location in the disaster hit areas in Turkey,” said Zohar Eli, United Hatzalah’s director of call centers and technology. “We are using the advanced video capabilities embedded in Carbyne to get better visibility into events on the ground to conduct consultations and provide accurate remote assistance.”

The real-time information viewed on a single dashboard at the call center is used by emergency responders and remote volunteers for consultation with doctors and other professional bodies in Israel, regarding the rescue operations carried out on the ground.

“Our systems in a simple way transmit rich, comprehensive, reliable and accurate information in real time, thus enabling United Hatzalah volunteers to speed up and optimize assistance in the field, as well as consult on the basis of high-quality video from the field, with experts in Israel regarding the treatment of the wounded and trapped,” said Carbyne founder and CEO Amir Alichai.

“We are touched to see how the use of the technology we have developed helps save lives in the  terrible disaster in Turkey.

United Hatzalah call center volunteers in Israel locate and assist first responders in Turkey in real-time using Carbyne’s cloud-based platform. (Courtesy)

Carbyne was founded in 2014 by Alichai, CTO Alex Dizengoff, R&D manager Yony Yatsun, and shareholder Lital Leshem, and has raised $128 million in financing. In September, the startup nabbed $56 million in a Series C funding round co-led by Cox Enterprises and Hanaco Growth Fund.

The funding round was joined by new investors Valor Equity Partners, General Global Capital, TalC, and Sandiip Bhammer alongside existing investors including Founders Fund, FinTLV, Elsted Capital Partners, and former CIA director David Petraeus.

Carbyne says its life-saving solutions serve law enforcement agencies in over 120 states and local governments globally. In 2022, the startup secured several large multi-year contracts, including agreements with the city of New Orleans, Louisiana; Volusia County, Florida; and Global Medical Response (GMR).

Separately, Israeli startup Sight Diagnostics said its blood count devices will be deployed at a field hospital set up this week by an lDF aid delegation in southeastern Turkey to treat victims of the devastating earthquake.

Sight will provide two of its OLO blood analyzer machines and hundreds of test kits to the field hospital in Turkey.

The device measures 19 blood parameters to assess whether there is “significant internal bleeding that requires an urgent blood transfusion, whether there is a possibility of an infection that may trigger sepsis, a severe life-threatening condition and whether there is a possibility of damage to vital organs,” Sight said in a statement.

With the help of two drops of blood, results are given within about 10 minutes.

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