Air Canada blames ‘display issue’ after in-flight map of Israel relabeled as ‘Palestinian Territories’

After passengers on a recent Air Canada flight discovered that Israel had been removed from the in-flight interactive map and relabeled as the Palestinian Territories, the Canadian flag carrier says that the change is the result of a “display issue.”

“Air Canada has been made aware of a display issue with the interactive map on the IFE systems of its B737 aircraft,” it says in response to an image posted on X of the altered flight map.

“The issue has affected other carriers using the same system and we are working with the third-party provider on a remedy,” it adds.

Last September, passengers noticed a similar change had been made to the interactive maps aboard a JetBlue flight. The airline similarly said that the map had been provided by a third party company, and decided “after a careful review” to switch to a new map vendor.

Air Canada has been made aware of a display issue with the interactive map on the IFE systems of its B737 aircraft. The issue has affected other carriers using the same system and we are working with the third-party provider on a remedy.

— Air Canada (@AirCanada) March 10, 2025