69% of complaints against postal service found justified

Israelis often complain about the national postal service. If the latest report by the state ombudsman, released Monday, is any indication, they’re not wrong to complain.

The report says complaints focused on long lines at post offices, and complaints that mail takes as much as two weeks to arrive — in a country no bigger than New Jersey.

The state ombudsman investigated the complaints, and concluded 69 percent of them were justified.

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